{"id":20392,"date":"2026-05-21T11:39:08","date_gmt":"2026-05-21T09:39:08","guid":{"rendered":"https:\/\/came-italy.com\/?p=20392"},"modified":"2026-05-21T11:39:08","modified_gmt":"2026-05-21T09:39:08","slug":"the-average-customer-rating-of-came-is-9-10","status":"publish","type":"post","link":"https:\/\/came-italy.com\/en\/the-average-customer-rating-of-came-is-9-10\/","title":{"rendered":"The average customer rating of Came is 9\/10"},"content":{"rendered":"
\n

9 \/ 10 is the average score given by customers when rating our products and capacity to offer a prompt service.<\/h2>\n

8.5 \/ 10 is the average score for satisfaction with prompt delivery.<\/h2>\n

9 \/ 10 is the highest customer rating for the past 3 years.<\/h2>\n

Thank you to every customer who took part in the 2025 survey.<\/h2>\n<\/div>\n

CONTACT US FOR INFORMATION<\/strong><\/a><\/p>\n

 <\/p>\n

Customer satisfaction has improved every year from 2023 to 2025<\/b><\/h2>\n

Over the past three years, the satisfaction rating of Came customers<\/a> has risen steadily. This indicator measures the overall satisfaction of our customers regarding various key aspects of their experience with Came: product reliability, prompt delivery, technical soundness, service levels, internal collaboration and customer management.<\/span>
\n<\/span>
\n<\/span>The overall score has risen from 7.7 out of 10 in 2023, to 8.4 out of 10 in 2024, up to 9 out of 10 in 2025,<\/b> the highest score for the past three years.
\n<\/span>
\n<\/span>In 2025, the average score given by Came customers was 9\/10.<\/b><\/b> For all of us at Came, this result comes as recognition of our products\u2019 technical quality, and of our ability to offer a service that is reliable, coordinated and focused on concrete management<\/a> of our customers\u2019 requirements.<\/p>\n

\"\"<\/p>\n

\n

8.5 \/ 10 is the average score for satisfaction with prompt delivery.<\/b><\/h2>\n

Delivering on time is one of the most important aspects for all Came customers. The 2025 score shows growing satisfaction: customers report being satisfied or very satisfied with Came\u2019s ability to meet agreed delivery time<\/b>s, with an average score of 8<\/strong>.5 \/ 10<\/b>.<\/p>\n

Customers remain happy with the technical quality and reliability of Came products<\/b><\/h2>\n

Customer satisfaction is directly linked to our ability to offer reliable products, solid technical solutions and continuity in project management.<\/a><\/p>\n

For our customers, this means working with more certainty and fewer operational issues, and being able to rely on a partner that understands their practical requirements.<\/b> For us at Came, it means we can keep developing our expertise, processes and quality controls throughout the product development and supply chain.<\/p>\n

Customers want clear answers, predictable delivery times and a well-organised service<\/b><\/h2>\n

The survey once again proves the validity of our service levels and internal collaboration. When the technical, production, QA, sales and customer service teams all work together<\/a>, customers receive clearer answers, more visibility on delivery times, and experience better management of their enquiries.<\/p>\n

This approach means we are recognised not only as suppliers, but also as technical partners<\/b>: present at every stage of the testing, development, industrialisation and management of complex projects.<\/p>\n

Quality of service is recognised as a benefit for the customer<\/b><\/h2>\n

The 2025 Customer Satisfaction Survey confirms that Came quality is increasingly recognised. Our next challenge is to transform this into an even more obvious advantage: more clarity, more continuity, more reliability and support in decision making<\/a>.<\/p>\n

Building the focus on product reliability and efficient technical support<\/b><\/h2>\n

In 2026, we will continue to work on the aspects that customers tell us are key: product reliability, technical soundness, service level, internal collaboration and customer management.<\/p>\n

Our goal is to convert the satisfaction measured in the survey into concrete value in every project: reliable products, more efficient technical support, clearer processes and an increasingly well-structured collaboration.<\/p>\n

Once again, thank you to every customer who took part in the 2025 survey.<\/b> Your contributions help us to keep improving<\/a> and to build even better customer relationships.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

9 \/ 10 is the average score given by customers when rating our products and capacity to offer a prompt service. 8.5 \/ 10 is the average score for satisfaction with prompt delivery. 9 \/ 10 is the highest customer rating for the past 3 years. 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